Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Gen 2 abandonment combined with Gen 4 lack of web browser support
Before I make the mistake of trusting Google with more of my $ I want to know if you have browser support on your roadmap. Nest Thermostats Gen1-3 all supported monitoring and manipulation via a web browser. This feature is non-negotiable for me. You...
Thermostat does not connect to the heat link
My thermostat is connecting the my heat link. II have tried resetting the heat link and looking at the settings on my thermostat and I still can't connect them. I had this exact same problem around two years ago and somebody from Google came to fix. ...
URGENT - Your Nest Thermostat is not getting consistent power
I received this email a couple of days ago.We noticed that your Nest Thermostat isn’t receiving sufficient power, which will cause the thermostat’s batteries to drain rapidly. If this continues, your thermostat will work but may experience the follow...
external 24 volt power for 4th generation thermostat
One of my 3 Nest 4th generation learning thermometers keeps giving me n410 messages. I measured only 22VAC is making it through the common wire. Thermostat works but not Wi-Fi. I have White (heat), Yellow (cooling), Green (fan), Red (power) and Blue ...
Nest Review - Disappointed
I don’t remember the last time I was this disappointed in a product. I purchased three Nest thermostats, two for our home and one for our business. About a week after install the one at our business lost connectivity. I went through all the troublesh...
Replacing Honeywell Thermostat with ERV
Trying to determine whether I can replace my existing Honeywell thermostat with Nest 4th generation. My Honeywell thermostat appears to have two ‘U’ wires that control an ERV.
The forced upgrade from Gen2 to Gen4 is not going well
I have a dual fuel heat pump with propane Aux heat running on Gen2 correctly for 2 years.I switched the base plate over to the Gen4 and wired in exactly same positions'Y1, G, OB, Rc, W1, COn the Gen4 it then lists the system as electric aux heat and ...
Not cooling to set temp/switching hvac on and off
New Gen 4 learning thermostat. Been installed for a month. In cooling mode, set to 74 degrees, house consistently is at 78 degrees. HVAC unit runs for about one minute and shuts down. About 90 seconds later it turns on for another minute, and constan...
Older York Furnace
wiring for a proprietary system
Nest 3rd Gen with Heatlink (Europe), radiators are heating even if it is hot outside
Hi, I am having trouble with heating, I use the Nest 3rd gen thermostat that is wired and connected to Heatlink (we are in Central Europe). For heating, I use a condensing boiler—Viessmann (supporting opentherm). After its installation (November 2024...
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